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How policy makers can extract meaningful public opinion data from social media to inform their actions

How policy makers can extract meaningful public opinion data from social media to inform their actions

The role of social media in fostering the transparency of governments and strengthening the interaction between citizens and public administrations has been widely studied. Scholars have highlighted how online citizen-government and citizen-citizen interactions favour debates on social and political matters, and positively affect citizens’ interest in political processes, like elections, policy agenda setting, and policy […]