According to Wikipedia User-centered design is a ‘multi-stage problem solving process that not only requires designers to analyse and foresee how users are likely to use a product, but also to test the validity of their assumptions with regards to user behaviour in real world tests with actual users’. The idea of placing the user at the centre of the process has been increasingly acknowledged as a ‘good practice’ in the design and implementation of technology and services. However, that practice is not necessarily adopted in the industry, probably because is a complex task, time-demanding, it requires multidisciplinary interventions and also it need to be done with some level of consistency (one single survey or focus applied to users might be almost relevant).
During the next Future Internet Assembly (Dublin, Ireland on 8th, 9th and 10th May) we will participate in the session “Linking user populations to novel networks in Future Internet research programmes” in order to discuss this topic and exchange perspectives with a broad range of communities.
“Many ‘Future Internet’ projects face the challenge of scaling-up the innovative internet services that they developed or experimented with in their projects. Such scaling-up requires large-scale adoption by stakeholders, especially by engaging (local) communities of users and engaging (local) businesses and entrepreneurs. In this workshop, we will address this challenge. We will share insights and practical experiences, regarding human-centred innovation and business modelling. As a participant, you will increase your understanding of possible approaches for successfully scaling-up innovative internet services: ‘from the lab into the real world’.